Frequently Asked Questions

We offer worldwide shipping for free! Shipping times vary between 6-12 days depending on where your located.

We do provide several payment options to provide you with a better experience, our payment providers are.

  • Visa, Mastercard, Maestro, American Express and UnionPay.
  • Shop pay
  • Apple and Google pay
  • Bancontact, iDEAL, Klarna

We offer free returns within 14 days of your package delivery. Make sure to read our Return Policy and contact us before making a return.

Go to Track Your Order and either enter your tracking number that was provided in the order confirmation or you can enter your order number and email.

You can contact us by pressing the live chat down in the left corner, emailing us at support@happypets.site or through the Contact Us Page.